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Listening Quiz: Hội Thảo Tái Thiết Kế Quy Trình – Advanced Level
Th7 26, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main purpose of Linda and Robert’s conversation?
To schedule a company celebration event
To explain how to use a new office printer
To plan a workshop for redesigning a workflow
To discuss a customer complaint about a product
Explanation:
They talk about redesigning the workflow, improving efficiency and clarity, and preparing for a review workshop next week.
2.
What is the first step in the redesign process?
To choose new software for every department
To assign a final design to the team immediately
To review the new design next week
To map the current workflow in detail
Explanation:
Linda says, “First, we map the current workflow in detail.”
3.
Which tools will they use for the redesign?
Flowcharts and process simulation software
Whiteboards and calendars
Spreadsheets and email templates
A camera and recording device
Explanation:
Linda states, “We will use flowcharts and process simulation software.”
4.
What can be inferred about the redesign project?
It is focused on reducing office rent costs
It does not need any planning before the workshop
It is already finished and only needs approval
It will require input from other team members
Explanation:
Linda says their input is crucial for success, which implies the project will require input from other team members.
5.
When will they review the new design?
Next week in another workshop
At the end of the month
After the current workshop ends today
This afternoon after lunch
Explanation:
Linda says, “We review it next week in another workshop.”
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