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Listening Quiz: Kết Quả Khảo Sát Hiệu Quả Nhóm – Medium Level
Th8 26, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main topic of the conversation?
A discussion of a new company policy
Plans for a customer service event
A complaint about one employee’s poor performance
The results of a team effectiveness survey and ways to improve the team
Explanation:
The conversation focuses on survey results showing what the team does well and what needs improvement, along with suggestions to improve communication, deadlines, and training.
2.
According to Michael, which two areas are the main problems?
Training and scheduling
Budget and staffing
Leadership and motivation
Communication and meeting deadlines
Explanation:
Michael says that communication and meeting deadlines are the main problems.
3.
What does Michael suggest to improve communication?
Sending fewer emails
Changing the office location
Holding more regular check-ins and giving clear updates
Reducing the number of team members
Explanation:
Michael says the team can improve communication by having more regular check-ins and clear updates.
4.
What can be inferred about the team members’ response to Michael’s ideas?
They all disagree with his suggestions
They think the survey results are inaccurate
They only care about communication, not deadlines
Most of them support the ideas, but some also want training
Explanation:
Michael says most agree with the ideas, but some want more training too. This shows the group is generally supportive, though not everyone has the same concern.
5.
What will Michael do next?
Organize a training session soon
Ask Sophia to handle deadlines alone
Announce that no changes are needed
Cancel the survey results meeting
Explanation:
Michael says, ‘I will organize a training session soon,’ which directly states his next action.
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