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Listening Quiz: Phân Tích Tác Động Kinh Doanh cho Thay Đổi Văn Hóa – Easy Level
Th11 16, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the conversation mainly about?
A plan to hire new employees for the department
A meeting to review quarterly sales numbers
A discussion of a new customer complaint process
An overview of a culture change program and its expected impact
Explanation:
Linda explains an impact analysis for a culture change program, including its goal, duration, expected changes, and how success will be measured.
2.
How long will the program last?
D. Next Monday
C. One year
B. Six months
A. Three months
Explanation:
Linda says, ‘It will run for six months.’
3.
How will success be measured?
C. By surveys and performance data
A. By customer feedback only
D. By the number of new meetings
B. By attendance records and budgets
Explanation:
Linda states that they will use surveys and performance data to measure success.
4.
What can be inferred about the program at the time of the conversation?
C. It will not affect daily work at all
A. It has already finished
D. It has been delayed indefinitely
B. It is about to begin
Explanation:
Linda says, ‘Next Monday. We are ready to begin,’ which implies the program is about to start.
5.
What changes does Linda expect from the program?
B. More customer complaints and slower service
A. Better communication and faster decisions
C. Longer meetings and fewer reports
D. Higher prices and lower sales
Explanation:
Linda says the expected changes are ‘Better communication and faster decisions.’
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