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Listening Quiz: Phân Tích Tác Động Kinh Doanh cho Thay Đổi Văn Hóa – Easy Level
Th11 16, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the conversation mainly about?
A meeting to review quarterly sales numbers
An overview of a culture change program and its expected impact
A plan to hire new employees for the department
A discussion of a new customer complaint process
Explanation:
Linda explains an impact analysis for a culture change program, including its goal, duration, expected changes, and how success will be measured.
2.
How long will the program last?
B. Six months
A. Three months
D. Next Monday
C. One year
Explanation:
Linda says, ‘It will run for six months.’
3.
How will success be measured?
A. By customer feedback only
C. By surveys and performance data
D. By the number of new meetings
B. By attendance records and budgets
Explanation:
Linda states that they will use surveys and performance data to measure success.
4.
What can be inferred about the program at the time of the conversation?
A. It has already finished
B. It is about to begin
C. It will not affect daily work at all
D. It has been delayed indefinitely
Explanation:
Linda says, ‘Next Monday. We are ready to begin,’ which implies the program is about to start.
5.
What changes does Linda expect from the program?
B. More customer complaints and slower service
D. Higher prices and lower sales
A. Better communication and faster decisions
C. Longer meetings and fewer reports
Explanation:
Linda says the expected changes are ‘Better communication and faster decisions.’
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