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Listening Quiz: Phiên Bài Học Rút Ra Sau Chương Trình Thay Đổi – Advanced Level
Th3 5, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main purpose of Jessica and Kevin’s conversation?
To plan a company celebration for a successful project
To decide which team members should be promoted
To introduce a new set of tools for the team
To review the results of a change programme and discuss lessons learned
Explanation:
The conversation focuses on what went well, what challenges occurred, and what lessons should be documented after the change programme.
2.
What did Kevin say helped reduce confusion?
More training sessions
Clear and frequent communication
Shorter meetings
Fewer team members
Explanation:
Kevin says, ‘Communication was clear and frequent,’ and Jessica adds that this ‘helped reduce confusion.’
3.
What problem did Jessica mention about the project timelines?
They were too tight
They were changed by the team too often
They were not shared with everyone
They were too long
Explanation:
Jessica says, ‘Some deadlines were too tight.’
4.
What can be inferred about the team’s experience during the change programme?
They were unhappy with Jessica’s leadership
They succeeded, but some parts of the process were stressful
They failed to use any new tools
They had no difficulties at all
Explanation:
They describe several successes, but also mention tight deadlines that caused stress and a need for more training.
5.
What will Jessica do next according to the conversation?
Prepare a summary report
Arrange a celebration for the team
Ask Kevin to lead the next session
Cancel future change projects
Explanation:
Jessica says, ‘I will prepare a summary report,’ after Kevin suggests documenting the lessons for future projects.
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