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Listening Quiz: Thiết Kế và Phân Tích Khảo Sát Gắn Kết – Medium Level
Th4 12, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What are Sophia and David mainly discussing?
How to create and analyze an engagement survey
How to solve a customer complaint
How to train new employees
How to organize a company event
Explanation:
The conversation focuses on designing an engagement survey, choosing question types, analyzing results, and keeping responses anonymous.
2.
According to Sophia, what should the survey ask about?
Job satisfaction and teamwork
Office location and parking
Salary and vacation time
Employee uniforms and schedules
Explanation:
Sophia says, ‘We should ask about job satisfaction and teamwork.’
3.
Why does Sophia prefer multiple-choice questions?
They give more detailed responses
They take less time to answer
They are easier to analyze
They are more anonymous
Explanation:
Sophia says, ‘Multiple choice is easier to analyze.’
4.
How does Sophia suggest analyzing the survey results?
By interviewing each employee individually
By comparing the answers to sales reports
By sending the results to customers
By using charts and looking for patterns
Explanation:
Sophia says, ‘We can use charts and look for patterns.’
5.
Why do Sophia and David want the answers to be anonymous?
To reduce the number of questions
To avoid comparing departments
To make the survey more difficult
To get more honest feedback
Explanation:
Sophia says anonymity is needed ‘to get honest feedback,’ and David agrees it will improve the survey quality.
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