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Listening Quiz: Thuyết Trình Kế Hoạch Hành Động Gắn Kết Nhân Viên – Advanced Level
Th3 12, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main topic of Emma and Mark’s conversation?
A new company training program for managers
The results of a customer satisfaction survey
A schedule for weekly team meetings only
An action plan to improve employee engagement
Explanation:
Emma presents survey results and explains an action plan to improve employee engagement, which is the central topic of the conversation.
2.
What does Emma say the survey results show?
Many employees feel disconnected
Employees are satisfied with the current workplace
Teams are already communicating well
The company has too many training programs
Explanation:
Emma says, “The scores are low. Many employees feel disconnected.”
3.
How will the company increase communication between teams?
By holding weekly team meetings and updates
By offering more bonuses to employees
By changing the survey questions
By sending monthly newsletters
Explanation:
Emma explains that they will increase communication by holding weekly team meetings and updates.
4.
When does Emma say the action plan will begin?
In six months
Next week
Next month
At the end of the year
Explanation:
Emma says, “We plan to begin next month.”
5.
What can be inferred about Mark’s attitude toward Emma’s plan?
He is confused because the plan has no steps
He is skeptical and wants to reject it
He is angry about the survey results
He is supportive and thinks the plan is useful
Explanation:
Mark responds positively to each step, says things like “Good idea” and “I like that,” and ends by saying, “Let’s get started then,” which shows support.
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