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Listening Quiz: Thuyết Trình Kế Hoạch Hành Động Gắn Kết Nhân Viên – Advanced Level
Th3 12, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main topic of Emma and Mark’s conversation?
A schedule for weekly team meetings only
The results of a customer satisfaction survey
An action plan to improve employee engagement
A new company training program for managers
Explanation:
Emma presents survey results and explains an action plan to improve employee engagement, which is the central topic of the conversation.
2.
What does Emma say the survey results show?
Many employees feel disconnected
The company has too many training programs
Employees are satisfied with the current workplace
Teams are already communicating well
Explanation:
Emma says, “The scores are low. Many employees feel disconnected.”
3.
How will the company increase communication between teams?
By offering more bonuses to employees
By holding weekly team meetings and updates
By sending monthly newsletters
By changing the survey questions
Explanation:
Emma explains that they will increase communication by holding weekly team meetings and updates.
4.
When does Emma say the action plan will begin?
Next week
In six months
At the end of the year
Next month
Explanation:
Emma says, “We plan to begin next month.”
5.
What can be inferred about Mark’s attitude toward Emma’s plan?
He is supportive and thinks the plan is useful
He is skeptical and wants to reject it
He is angry about the survey results
He is confused because the plan has no steps
Explanation:
Mark responds positively to each step, says things like “Good idea” and “I like that,” and ends by saying, “Let’s get started then,” which shows support.
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