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Listening Quiz: Thuyết Trình Phát Hiện Bất Ngờ cho Khách Hàng – Medium Level
Th2 8, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main topic of the conversation?
Discussing a product design meeting
Explaining unexpected sales results to a client
Planning a celebration for a client
Choosing a new sales team leader
Explanation:
Paul and Emily discuss a report showing unexpected sales results and how to present that information to the client.
2.
What did the data show about sales last quarter?
They dropped
They stayed the same
They were not recorded
They increased steadily
Explanation:
Paul says, “the sales dropped last quarter.”
3.
What does Paul say they must do when talking to the client?
Wait until next month
Avoid mentioning the report
Be clear and honest
Ask the client to do the analysis
Explanation:
Paul states, “We must be clear and honest.”
4.
What can be inferred about Emily’s concern regarding the client?
She is worried the client may react negatively
She believes the client already knows the results
She expects the client to enjoy the report
She wants to delay the meeting indefinitely
Explanation:
Emily asks, “Will the client be upset?” and Paul answers that they need accurate information, which suggests she is worried about a negative reaction.
5.
What will Paul do next?
Call the client immediately
Ask Emily to find more data
Prepare the presentation
Rewrite the sales report
Explanation:
Paul says, “I will prepare the presentation now.”
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