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Listening Quiz: Xử Lý Vấn Đề Hiệu Suất Nhẹ Nhàng – Easy Level
Th7 1, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main topic of Sarah and John’s conversation?
Choosing a new project for the department
Planning a celebration for the team
Handling a drop in one employee’s work performance
Scheduling a company meeting
Explanation:
Sarah says one employee’s work has dropped recently, and the rest of the conversation is about how to handle it gently.
2.
What does Sarah say they should do first?
Ask the whole team for feedback
Speak to the employee privately
Reduce the employee’s workload right away
Start a formal review immediately
Explanation:
Sarah says, “Not yet. We should first have a private talk.”
3.
What does Sarah tell John to do during the conversation with the employee?
Ignore the problem for now
Tell the employee to find a new job
Be strict and set a deadline
Be kind and ask if the employee needs help or support
Explanation:
Sarah advises John to “Be kind” and “Ask if they need help or support.”
4.
How does Sarah want the issue to be handled?
In a calm and fair way
In a quick and harsh way
By making an immediate public announcement
By avoiding the employee completely
Explanation:
John says, “This sounds fair and calm,” which fits Sarah’s advice to talk privately, listen carefully, and give time to improve.
5.
What will John most likely do next?
Announce the issue to the entire team
Hold a formal review meeting
Ignore the employee’s performance drop
Talk privately with the employee and listen carefully
Explanation:
John agrees to listen carefully and not judge, and Sarah has told him to have a private talk first.
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