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Listening Quiz: Khiếu Nại Về Chất Lượng Sản Phẩm – Medium Level
Th5 27, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhà thiết kế thời trang (English for Fashion Designer)
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1.
What is the main topic of the conversation?
Anna is introducing the new season products to Michael.
Michael is placing a new order for more products.
Michael is asking for a discount on future orders.
Michael is complaining about damaged products and discussing a replacement.
Explanation:
Michael says some items have poor quality and are torn, and Anna discusses checking the damage and sending replacements.
2.
Which items does Michael say have issues?
Only the shirts
The jackets and some shirts
Only the jackets
All of the new season products
Explanation:
Michael specifically says, ‘The jackets and some shirts have issues.’
3.
What does Anna ask Michael to send?
Pictures of the damaged items
The replacement order form
The original invoice
A list of the damaged products
Explanation:
Anna says, ‘Can you send pictures of the damaged items?’
4.
When does Anna say the new products will be sent?
Tomorrow morning
After Michael sends payment
Within one week
At the end of the month
Explanation:
Anna says, ‘We will send new products within one week.’
5.
What can be inferred about Anna’s company?
It does not care about Michael’s business.
It plans to improve product quality in future orders.
It will refuse to replace the damaged items.
It has already stopped selling jackets.
Explanation:
Anna says they will check and fix the problem quickly and will improve quality control for future orders, showing a plan to improve quality.
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