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Listening Quiz: Giới Thiệu Bộ Công Cụ Upselling Sự Kiện Mới – Advanced Level
Th4 21, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thực phẩm và đồ uống (English for Food and Beverage Manager)
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1.
What is the main purpose of Jessica’s announcement?
To explain why the help desk is unavailable
To introduce a new toolkit for improving event sales
To schedule a long staff meeting for next month
To report that event revenue has already increased
Explanation:
Jessica announces a new upselling toolkit for events and explains that it is designed to help the teams increase sales.
2.
What kinds of add-ons does the toolkit suggest?
Extra staff and equipment
Drinks and desserts
Transport and parking
Discount coupons and vouchers
Explanation:
Jessica says the toolkit suggests add-ons like drinks and desserts.
3.
How will the staff be trained?
With short workshops next week
Through a full-day conference
By watching recorded videos only
By reading a long manual before launch
Explanation:
Jessica says, ‘We will hold short workshops next week.’
4.
What can be inferred about the toolkit’s design?
It focuses only on tracking progress, not sales
It can only be used after the event ends
It is meant to be complicated so only managers can use it
It is designed to be easy for the team to use
Explanation:
Jessica says the toolkit has simple steps and clear guides, which suggests it is designed to be easy to use.
5.
What will Jessica do next?
Send all the details today
Begin the rollout immediately after the meeting
Cancel the workshops for next week
Ask David to choose the add-ons
Explanation:
Jessica says, ‘I will send all details today.’
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