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Listening Quiz: Phỏng Vấn Trưởng Quầy Bar Mới – Advanced Level
Th7 19, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thực phẩm và đồ uống (English for Food and Beverage Manager)
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1.
What is the main purpose of Paul and Emma’s conversation?
To plan an interview for a new head bartender
To compare different drink recipes for the menu
To discuss how to improve customer service at the bar
To decide Emma’s work schedule for tomorrow
Explanation:
They discuss the skills to test, the interview questions, and a role-play exercise for hiring a new head bartender.
2.
Which skill does Paul say is very important for the role?
Cash handling
Advertising
Team management
Table setting
Explanation:
Paul says, ‘Yes, team management is very important for this role.’
3.
What will Emma include to test how candidates react in difficult situations?
A tasting contest
Questions about handling difficult customers
A written report on bar history
A scheduling worksheet
Explanation:
Emma asks about handling difficult customers, and Paul agrees this will show how calm candidates can stay.
4.
What can be inferred about the head bartender position?
It only needs experience with recipes
It does not involve working with customers
It requires both technical knowledge and people skills
It is mainly focused on decorating the bar
Explanation:
The conversation mentions leadership, mixology, team management, customer service, problem-solving, drink knowledge, and role-play, showing the job needs both technical and people skills.
5.
When does Emma say she will prepare the interview plan?
By next week
By this afternoon
By tomorrow
By the end of the month
Explanation:
Emma says, ‘I will prepare the interview plan by tomorrow.’
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