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Listening Quiz: Xây Dựng Nhóm Cho Giám Sát Viên F&B – Advanced Level
Th9 8, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thực phẩm và đồ uống (English for Food and Beverage Manager)
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1.
What is the conversation mainly about?
A team-building event for F&B supervisors
A customer complaint meeting
A new outlet opening schedule
A sales report presentation
Explanation:
The speakers discuss the activities, timing, and purpose of a team-building event for F&B supervisors.
2.
What will the first activity of the event be?
A budgeting workshop
A menu-planning session
A communication exercise
A customer service quiz
Explanation:
Linda says, ‘We will begin with a communication exercise.’
3.
What will each group share during the communication exercise?
Their favorite meals
Their work schedules
Their sales targets
Their daily challenges
Explanation:
Linda explains, ‘Each group will share their daily challenges.’
4.
What does the problem-solving task focus on?
New product advertising
Food safety inspection
Cross-outlet coordination
Employee hiring
Explanation:
Linda says the task ‘focuses on cross-outlet coordination.’
5.
What can be inferred about the purpose of the event?
It focuses on training only new employees
It is mainly for evaluating individual salaries
It is meant to replace regular work duties
It is designed to improve teamwork and communication
Explanation:
The event includes communication, problem-solving, and feedback, and Linda says strong communication is key, which shows the purpose is to improve teamwork and communication.
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