Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Cam Kết Giao Hàng Và Tỷ Lệ Chuyển Đổi – Easy Level
Th4 17, 2024
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thương mại điện tử (English for E-commerce Manager)
‹
1
2
3
4
5
›
1.
What is the main topic of Emily and Kevin’s conversation?
Why customers prefer to visit stores in person
The company’s delivery promise and how it affects sales
How to pack products for shipping safely
The history of the company’s website design
Explanation:
They discuss the two-day delivery promise, why it matters to customers, and how it helps increase sales.
2.
According to Emily, how long does the company promise to deliver orders?
Within one week
Within three days
Within two days
Within one day
Explanation:
Emily says, ‘We promise to deliver orders in two days.’
3.
Why do customers buy more when delivery is quick, according to Emily?
Because quick delivery lets customers cancel orders easily
Because quick delivery gives customers extra discounts
Because quick delivery lowers product prices
Because quick delivery makes customers happy and trust the company
Explanation:
Emily explains that fast delivery makes customers happy and trust the company, which is why it helps sales.
4.
What can be inferred about the company’s website?
It sells only products that can be picked up in person
It is used only for customer complaints
It may highlight the delivery promise to encourage purchases
It does not mention delivery times at all
Explanation:
Emily says showing the promise on the website helps visitors decide to buy faster, so the website likely highlights it to encourage purchases.
5.
What should the company do if it cannot deliver in two days?
Inform customers and fix the problem
Ignore the delay and wait for customers to ask
Cancel all future orders
Offer free shipping on the next order
Explanation:
Emily says, ‘We must inform customers and fix the problem.’
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Listening Quiz: Hỏi Về Triệu Chứng Chính Và Thời Gian – Easy Level
Tiếp theo:
Tiếng Anh Kế Toán: Bàn Về Thay Đổi Luật Thuế – Medium Level
→