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Listening Quiz: Nói Về Điểm Tắc Nghẽn Trong Quy Trình – Easy Level
Th10 11, 2024
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bởi
Anna Phạm
trong
Tiếng Anh Thương Mại (English for Business)
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1.
What are David and Laura mainly discussing?
Delays in a process and how to improve them
A plan to hire a new manager
Problems with a meeting schedule
A customer complaint about a product
Explanation:
David says he found problems in the process, and the conversation focuses on delays in approval steps and possible ways to fix them.
2.
How long do the approval delays take each time?
About one day
About two days
About three days
About a week
Explanation:
David says, “They take about three days each time.”
3.
What does David say is causing the delays?
The managers are busy and slow to approve
The staff are not trained properly
The system is shutting down often
The customers are changing their requests
Explanation:
David explains that the delays happen because the managers are busy and slow to approve.
4.
Why does Laura say, “Can we fix this by adding more staff?”
She wants to change the topic
She is suggesting a possible solution
She is criticizing the managers
She is asking for a report deadline
Explanation:
Laura is trying to find a way to improve the approval delays, and she suggests adding more staff as a possible fix.
5.
What will Laura do next?
Hire more staff immediately
Cancel the meeting for tomorrow
Call the managers directly
Prepare a report for management
Explanation:
Laura says, “I will prepare a report for management,” which indicates her next action.
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