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Listening Quiz: Phản Hồi Khách Hàng Từ Chương Trình Beta – Medium Level
Th7 15, 2024
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bởi
Anna Phạm
trong
Tiếng Anh Thương Mại (English for Business)
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1.
What is the main topic of the conversation?
A complaint about a broken login system
A plan to redesign the app’s logo
A discussion of beta user feedback about a new app
A report on company sales for the month
Explanation:
Mark shares feedback from beta users about the new app, and Laura discusses what the team should improve next.
2.
Which parts of the app did users say were slow sometimes?
The menu and settings pages
The notifications and help pages
The login and loading pages
The design and dark mode screens
Explanation:
Mark says the app is slow sometimes, and when Laura asks which parts were slow, he says mostly the login and loading pages.
3.
What new feature did users especially want?
A built-in music player
A calendar tool
A dark mode option
A voice assistant
Explanation:
Mark says users want a dark mode option, and Laura agrees it is important.
4.
Why does Laura say, ‘We should fix that quickly’?
She is reacting to the reported speed problems
She is asking Mark to remove the design feature
She wants to end the meeting early
She is surprised that users liked the app
Explanation:
Laura says this after hearing that some users said the app is slow, so she is responding to the speed issue.
5.
What can be inferred about the team’s view of the beta feedback?
They believe the feedback is mostly negative
They see the feedback as helpful for planning improvements
They plan to stop developing the app
They think the app needs no further changes
Explanation:
Mark says the feedback is positive but there is work to do, and Laura says they will plan next steps, which shows they are using the feedback to improve the app.
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