Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Thảo Luận Về Các Chỉ Số Áp Dụng Thay Đổi – Medium Level
Th2 9, 2024
—
bởi
Anna Phạm
trong
Tiếng Anh Thương Mại (English for Business)
‹
1
2
3
4
5
›
1.
What is Robert and Emma’s main purpose in the conversation?
To compare different project teams’ performance reports
To explain how to train users on a new software system
To decide whether to cancel the project team meeting
To review metrics used to evaluate a change adoption process
Explanation:
They discuss several change adoption metrics, including user adoption rate, training completion rate, feedback scores, and support tickets, to review how well a change is being adopted.
2.
What does the training completion rate tell them?
Whether users are ready for the change
How satisfied users are with the change
How many support tickets were submitted
How many users accepted the change
Explanation:
Emma says the training completion rate will tell them if users are ready for the change.
3.
Which metric helps them understand user satisfaction with the change?
User adoption rate
Feedback scores from users
Training completion rate
Number of support tickets
Explanation:
Robert asks about feedback scores, and Emma explains that feedback helps them understand user satisfaction with the change.
4.
What can be inferred if the number of support tickets is low?
The users have not received training
The user adoption rate is low
The project team needs more feedback
The change is easier to use
Explanation:
Emma says fewer support tickets mean the change is easier to use, so a low number suggests the change is easy to use.
5.
What will Emma do next?
She will gather the data and share it by tomorrow
She will ask Robert to explain the adoption metrics again
She will stop reviewing the change metrics
She will prepare a report for the project team
Explanation:
Emma says, ‘I will gather the data and share it by tomorrow,’ which clearly states her next action.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Listening Quiz: Giúp Thu Thập và Phân Tích Dữ Liệu – Easy Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Quản Lý Khiếu Nại Bất Khả Kháng Sau Hỏa Hoạn Nhà Máy – Easy Level
→