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Listening Quiz: Thuyết Trình Phân Tích Cơ Hội Tự Động Hóa Quy Trình – Advanced Level
Th10 11, 2025
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bởi
Anna Phạm
trong
Tiếng Anh Thương Mại (English for Business)
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1.
What is the main purpose of Robert’s presentation?
To describe a customer service complaint
To explain the company’s current sales numbers
To present an analysis of opportunities to automate certain processes
To announce a new employee training program
Explanation:
Robert says he has an analysis to share about studying current processes to find automation chances.
2.
Which two processes did Robert focus on in his analysis?
Inventory and shipping
Data entry and report generation
Marketing and advertising
Hiring and onboarding
Explanation:
Robert says he mainly focused on data entry and report generation.
3.
According to Robert, how much time can automation save on these tasks?
20%
60%
10%
40%
Explanation:
Robert states that automation can save up to 40% of the time spent on these tasks.
4.
What challenges does Robert mention about the automation plan?
Too many suppliers and shipping delays
Initial costs and training time
Lack of office space and outdated furniture
Low customer interest and poor product quality
Explanation:
Robert says the risks involve initial costs and training time.
5.
What does Robert say is needed next to begin the project?
A complete redesign of all processes
A new software purchase immediately
A public announcement to customers
Team approval to start a pilot project
Explanation:
Robert says the next step is to get team approval to start a pilot project, and Mia agrees to move forward.
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