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Listening Quiz: Thuyết Trình Phân Tích Xu Hướng Cho Ban Lãnh Đạo – Medium Level
Th10 29, 2025
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bởi
Anna Phạm
trong
Tiếng Anh Thương Mại (English for Business)
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1.
What is the main topic of Robert and Emily’s conversation?
A plan to reduce product launches next quarter
A complaint about customer service problems
A quarterly trend report and how to present it to leadership
A discussion about hiring new marketing staff
Explanation:
They talk about Robert’s trend report, the sales increase, customer satisfaction, and how to present the results to the leaders.
2.
What caused the increase in sales this quarter?
More customer service representatives
A change in the company leadership
New product launches and better marketing
A lower price on existing products
Explanation:
Robert says the sales increase was mostly due to new product launches and better marketing.
3.
By how much did customer satisfaction scores go up?
C 15%
D 20%
B 10%
A 5%
Explanation:
Robert says that satisfaction scores went up by 10%.
4.
Why does Emily ask whether they should include future predictions?
C To find out who wrote the trend report
D To ask if the sales data is confidential
B To see whether the presentation should cover what may happen next
A To check if the report is too long
Explanation:
Emily is asking about adding future predictions to the presentation, and Robert replies that he has data showing steady growth ahead.
5.
What does Robert say he will do next?
C Cancel the presentation
A Send the report to customers
B Prepare some key points for possible questions
D Rewrite the sales numbers
Explanation:
When Emily asks if they need to prepare answers for questions, Robert says, ‘Definitely. I will prepare some key points.’
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