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Listening Quiz: Đào Tạo Nhập Môn Quy Trình Vận Hành Mới – Advanced Level
Th6 27, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên viết tài liệu kỹ thuật (English for Technical Writer)
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1.
What is the conversation mainly about?
Planning a company celebration for the team
Choosing a report template for a project
Discussing how to fix a system error
Learning the steps for a new operational process
Explanation:
James and Jessica discuss starting a new process, checking system status, updating the daily report form, handling errors, and where to find the guide.
2.
Where is the report form template located?
In the system status page
In the shared folder under ‘Reports’
On James’s desk
In Jessica’s email inbox
Explanation:
James says, ‘It is in the shared folder under ‘Reports’.’
3.
What should Jessica do if there is a system error?
Follow the error handling guide
Restart the computer immediately
Send the report early
Ignore it and continue working
Explanation:
James explains, ‘If there is an error, follow the error handling guide.’
4.
What can be inferred about Jessica after this conversation?
She is unsure where to begin the process
She plans to ask someone else to do the work
She understands the instructions and feels prepared
She has already completed the new process several times
Explanation:
Jessica says she read the documentation, repeats the instructions, and states, ‘I feel ready to begin now.’
5.
Why does James tell Jessica to read the error handling guide carefully before starting?
To explain where the daily report form is
To help her avoid problems if an error occurs
To show that the process is optional
To make her submit the report later
Explanation:
James says that if there is an error, she should follow the guide, so he wants her to review it before starting in case a problem occurs.
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