Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Đàm Phán Tài Khoản Cuối Cùng Đầu Tiên – Advanced Level
Th4 13, 2024
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư xây dựng (English for Civil Engineer)
‹
1
2
3
4
5
›
1.
What is the conversation mainly about?
Emily explaining how to manage a client complaint by phone
Mark asking Emily to approve a new contract
Emily giving Mark advice for his first final account negotiation
Mark and Emily deciding on a project budget
Explanation:
The conversation focuses on Emily guiding Mark through the steps and advice for his first final account negotiation.
2.
What does Emily tell Mark to review first?
The meeting notes from last week
The contract carefully
The final price with the client
The client’s business history
Explanation:
Emily says, ‘Start by reviewing the contract carefully.’
3.
What should Mark do if the client disagrees with some costs?
Cancel the negotiation immediately
Stay calm and explain his calculations clearly
Ask Emily to speak for him
Ignore the disagreement and move on
Explanation:
Emily advises Mark to ‘Stay calm and explain your calculations clearly’ if the client disagrees with some costs.
4.
How does Emily say Mark should handle difficult questions?
By answering honestly and backing up with documents
By avoiding them until later
By changing the subject quickly
By asking the client to send an email
Explanation:
Emily tells Mark to ‘Answer honestly and back up with documents.’
5.
What does Emily say Mark should do to close the negotiation?
Ask the client to sign immediately
Summarize agreements and thank everyone present
Offer a discount before leaving
Schedule another contract review for next week
Explanation:
Emily explains that to close the negotiation, Mark should ‘Summarize agreements and thank everyone present.’
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Listening Quiz: Thông Số Kỹ Thuật File Cho Giao Hàng Broadcast – Easy Level
Tiếp theo:
Listening Quiz: Thuyết Trình Bảng Phân Tích Tải Điện Cho Bệnh Viện Mới – Medium Level
→