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Listening Quiz: Giải Quyết Lỗi Dịch Thuật Trong Hợp Đồng – Advanced Level
Th7 15, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the conversation mainly about?
A customer complaint about product quality
A translation mistake in a contract and how to correct it
A plan to cancel the contract and write a new one
A discussion of how to negotiate a new delivery schedule
Explanation:
Sophia and John discuss a translation error in the contract, the resulting dispute, and how to fix it with a corrected contract and apology.
2.
What was translated incorrectly in the document?
The payment amount
The customer name
The apology letter
The delivery date
Explanation:
Sophia says, ‘The delivery date was translated wrong.’
3.
How did the customer react to the error?
They decided to terminate the contract immediately
They ignored it and continued as planned
They asked for a faster delivery and a refund
They were unhappy and wanted compensation
Explanation:
Sophia states that the customer noticed the error, was unhappy, and wanted compensation.
4.
Why does Sophia suggest sending a corrected contract?
To avoid discussing the mistake
To delay the delivery further
To fix the error and restore trust
To replace the customer with a new one
Explanation:
Sophia recommends a corrected contract because there was a translation error, and she says honesty will help keep trust.
5.
What can be inferred about John and Sophia’s response to the problem?
They believe the customer is responsible for the error
They are trying to resolve the issue quickly and professionally
They want to hide the mistake from the customer
They plan to change the delivery date without telling anyone
Explanation:
They agree to send a corrected contract, explain the mistake, include a formal apology, and make better checks in future, showing a quick and professional response.
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