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Listening Quiz: Quản Lý Khiếu Nại Bất Khả Kháng Sau Hỏa Hoạn Nhà Máy – Easy Level
Th9 12, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is Robert and Jessica mainly discussing?
Ways to avoid informing customers about the delay
A plan to expand the factory after the fire
How to handle a delayed order caused by a factory fire
A new contract with the supplier
Explanation:
They are discussing the factory fire, the resulting delay in the order, and how to handle the claim and customer communication.
2.
What did the supplier say about the factory fire?
The contract had already been canceled
The fire only damaged one machine
Production was halted by the fire
The order will arrive early
Explanation:
Jessica says the supplier said the fire stopped all production.
3.
What do Robert and Jessica say they should ask for?
Proof of the fire and damage
A new supplier contract
A refund for the order
A schedule for customer visits
Explanation:
Robert says they should ask for proof of the fire and damage.
4.
Why does Jessica say the force majeure clause might help them?
Because it may protect them from penalties caused by the delay
Because it will increase the order size
Because it ends the need for documents
Because it proves the supplier was careless
Explanation:
Jessica says the clause might protect them from penalties, which implies it could help because the delay was caused by the fire.
5.
What will Jessica do next?
Prepare a report for the management team
Rewrite the contract
Contact the supplier again
Cancel the customer orders
Explanation:
Jessica says, ‘I will prepare a report for the management team.’
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