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Listening Quiz: Quy Trình Thẩm Định Cho Đơn Hàng Thị Trường Mới – Advanced Level
Th1 19, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the main topic of the conversation?
How to choose the best shipping company
How to train new employees in customer service
How to carry out due diligence for new market orders
How to improve advertising for new products
Explanation:
The team discusses due diligence procedures for new market orders, including identity checks, legal rules, and safe payment methods.
2.
What should the team do first when handling a new market order?
Check the company’s reputation online
Ask the customer to pay before any checks
Ship the order immediately to avoid delays
Verify the customer’s identity and business license
Explanation:
Linda says the first step is to verify the customer’s identity and business license.
3.
What should the team do if the documents are not clear or are missing?
Ignore the problem and continue
Accept the order anyway
Call the customer later after shipping
Request more information or refuse the order
Explanation:
Linda says they must request more information or refuse the order if the documents are not clear or missing.
4.
What can be inferred about the company’s approach to new market orders?
It focuses mainly on advertising to new markets
It prefers to ship first and check later
It only accepts orders after all checks are completed successfully
It accepts every order as long as payment is offered
Explanation:
Linda says they can accept orders from new markets only if all checks pass successfully.
5.
Why does Linda emphasize due diligence procedures during the meeting?
To explain how the team can reduce risks and protect the company
To ask Michael to handle the legal department
To show that the team should avoid all new customers
To persuade the team to increase shipping speeds
Explanation:
Linda explains that due diligence helps avoid risks like fraud or bad payments and prevents losses or damage to reputation.
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