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Listening Quiz: Phản Hồi Báo Cáo Kiểm Tra CQC – Easy Level
Th6 13, 2024
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bởi
Anna Phạm
trong
Tiếng Anh Y Tế
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1.
What is the main purpose of Sarah and William’s conversation?
To discuss the results of a CQC inspection and plan improvements
To schedule a staff celebration after a successful report
To decide which hospital should take over their team
To talk about hiring new employees for a different department
Explanation:
They talk about receiving the CQC report and creating an improvement plan to address the issues.
2.
What does William say he will do?
Send the plan to the team
Train the staff again
Assign owners for the issues
Write the improvement plan
Explanation:
Sarah says, “You assign owners,” and William agrees, saying he will choose the right people.
3.
What does Sarah say they should do with the safety problems?
Ask the team to vote on them
Ignore them until the next report
Fix them quickly
Discuss them only at the meeting
Explanation:
Sarah says, “We must fix the safety problems quickly.”
4.
What can be inferred about William’s role in the improvement process?
He is responsible for writing all of the staff training materials himself
He will help track and manage the plan after it is created
He does not want to be involved in the report response
He will replace Sarah as the team leader immediately
Explanation:
William says he will assign owners, check progress every week, and review the plan next Monday, which shows he will help manage the process.
5.
What will Sarah and William most likely do next Monday?
Announce that all problems are fixed
Hire a completely new team
Review the improvement plan together
Start a new inspection of the facility
Explanation:
William says, “Let’s meet next Monday to review it,” referring to the plan.
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