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Listening Quiz: Tích Hợp Phản Hồi Từ Người Thụ Hưởng Vào Hệ Thống Giám Sát – Advanced Level
Th5 27, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhân viên hỗ trợ phát triển (English for Development Aid Worker)
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1.
What is the main topic of John and Linda’s conversation?
How to replace the monitoring team with volunteers
How to stop using surveys and interviews
How to improve monitoring by collecting beneficiary feedback
How to create a new training program for staff
Explanation:
They discuss improving the monitoring system by adding a feedback loop from beneficiaries.
2.
How does John say the team can collect feedback from beneficiaries?
By asking only the monitoring team
By sending monthly invoices
By surveys, interviews, or suggestion boxes
By phone calls only
Explanation:
John specifically says they can use surveys, interviews, or suggestion boxes.
3.
How often should feedback be collected, according to John?
At least once every month or project phase
Only at the end of the year
Once a week
Whenever the beneficiaries complain
Explanation:
John says feedback should be collected at least once every month or project phase.
4.
What does Linda think about the idea of adding beneficiary feedback?
She is unsure whether beneficiaries can understand surveys
She believes it will be too expensive to try
She wants to delay the project until next year
She thinks it will be very useful for their work
Explanation:
Linda says, “This sounds very useful for our work,” which shows a positive view of the idea.
5.
What should the monitoring team do with the feedback they collect?
Ignore negative comments and keep the program the same
Use it only for hiring new staff
Review and report it
Send it directly to beneficiaries without reading it
Explanation:
John says their monitoring team can review and report the feedback.
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