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Listening Quiz: Trình Bày Các Chỉ Số Cải Thiện Thời Gian Khôi Phục – Advanced Level
Th3 6, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư DevOps (English for DevOps Engineer)
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1.
What is the main topic of Mark and Linda’s conversation?
A review of customer complaints about product quality
A quarterly report on website traffic and marketing results
A discussion about employee schedules and staffing changes
An update on recovery time improvements and related metrics
Explanation:
Mark presents recovery data, explains the 20% improvement in mean time to recovery, and discusses causes, remaining issues, and next steps.
2.
How much did the mean time to recovery improve this quarter?
It improved by 10%
It improved by 20%
It worsened by 20%
It stayed the same
Explanation:
Mark says, ‘We improved the mean time to recovery by 20% this quarter.’
3.
What was last quarter’s average recovery time?
2 hours
4 hours
5 hours
20 hours
Explanation:
Mark states, ‘last quarter’s average was 5 hours, now it is 4 hours.’
4.
Which team improved the most?
The leadership team
The support team
The network team
The incident response team
Explanation:
Mark says, ‘Mostly yes, but the support team improved the most.’
5.
Why does Linda ask, ‘How will you present this to leadership?’
She is asking about a new incident that just occurred
She wants Mark to cancel the report entirely
She wants to know how Mark will explain the results to management
She is asking whether Mark will change the recovery data
Explanation:
Linda’s question is about the presentation format and content Mark will use for leadership, and Mark replies that he will use charts showing the time reduction and causes.
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