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Listening Quiz: Thu Hồi Hóa Đơn Quá Hạn Từ Khách Hàng Quốc Tế – Advanced Level
Th9 9, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
Which customer is late with the payment?
The client from Italy
The client from Spain
The client from Germany
The client from France
Explanation:
Paul says the overdue invoice is from the client in Germany.
2.
How overdue is the invoice?
10 days
60 days
15 days
30 days
Explanation:
Paul states that the invoice is 30 days overdue.
3.
Why does Jessica suggest calling the customer directly?
To cancel the invoice entirely
To ask for a new product order
To change the payment due date without explanation
To discuss the payment
Explanation:
Jessica says they should call the customer directly to discuss the payment.
4.
What can be inferred about Paul’s goal during the call?
He wants to offer a payment plan immediately
He wants to pressure the customer aggressively
He wants to stop doing business with the customer
He wants to maintain a good relationship while asking for payment
Explanation:
Paul says he wants to keep a good relationship, and Jessica advises him to be polite but firm.
5.
What does Jessica say about offering a payment plan?
Offer it immediately
Offer it after sending another reminder email
Offer it only if they ask for it
Never offer it under any circumstances
Explanation:
Jessica says, ‘Only if they ask for it. Let’s see what they say first.’
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