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Listening Quiz: Thu Hồi Hóa Đơn Quá Hạn Từ Khách Hàng Quốc Tế – Advanced Level
Th9 9, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
Which customer is late with the payment?
The client from France
The client from Italy
The client from Spain
The client from Germany
Explanation:
Paul says the overdue invoice is from the client in Germany.
2.
How overdue is the invoice?
60 days
30 days
10 days
15 days
Explanation:
Paul states that the invoice is 30 days overdue.
3.
Why does Jessica suggest calling the customer directly?
To change the payment due date without explanation
To ask for a new product order
To cancel the invoice entirely
To discuss the payment
Explanation:
Jessica says they should call the customer directly to discuss the payment.
4.
What can be inferred about Paul’s goal during the call?
He wants to pressure the customer aggressively
He wants to stop doing business with the customer
He wants to maintain a good relationship while asking for payment
He wants to offer a payment plan immediately
Explanation:
Paul says he wants to keep a good relationship, and Jessica advises him to be polite but firm.
5.
What does Jessica say about offering a payment plan?
Offer it after sending another reminder email
Offer it only if they ask for it
Offer it immediately
Never offer it under any circumstances
Explanation:
Jessica says, ‘Only if they ask for it. Let’s see what they say first.’
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