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Listening Quiz: Thông Báo Chậm Trễ Và Cập Nhật Lô Hàng – Easy Level
Th7 5, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the conversation mainly about?
A customer asking for a refund after a canceled order
A warehouse employee reporting a damaged package
A delivery driver explaining a traffic accident
A shipment that was delayed and its updated delivery date
Explanation:
The conversation focuses on Emily telling Daniel that his shipment was delayed and giving him the new delivery date.
2.
What caused the shipment delay?
A problem at the warehouse
Bad weather on the road
A mistake in the order form
The package was lost in transit
Explanation:
Emily says, “There was a problem at the warehouse.”
3.
When will Daniel’s order arrive?
On Friday
On Monday
On Saturday
On Wednesday
Explanation:
Emily states, “Your order will arrive on Friday.”
4.
Why does Emily say, “We will track your order”?
To explain how the shipment was packed
To cancel the order and issue a refund
To ask Daniel to pick up the order himself
To reassure Daniel that they will monitor the order
Explanation:
Emily says they will track the order after explaining the delay, which shows she is reassuring Daniel and promising to monitor it.
5.
What can be inferred about Daniel’s attitude by the end of the conversation?
He is satisfied with the update and appreciative
He does not believe Emily’s explanation
He is still angry and wants to cancel the order
He plans to contact the warehouse directly
Explanation:
Daniel thanks Emily, says he appreciates her help, and asks to be informed of further problems, which suggests he is satisfied with the update.
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