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Listening Quiz: Thông Báo Chậm Trễ Và Cập Nhật Lô Hàng – Easy Level
Th7 5, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the conversation mainly about?
A warehouse employee reporting a damaged package
A shipment that was delayed and its updated delivery date
A delivery driver explaining a traffic accident
A customer asking for a refund after a canceled order
Explanation:
The conversation focuses on Emily telling Daniel that his shipment was delayed and giving him the new delivery date.
2.
What caused the shipment delay?
Bad weather on the road
A mistake in the order form
A problem at the warehouse
The package was lost in transit
Explanation:
Emily says, “There was a problem at the warehouse.”
3.
When will Daniel’s order arrive?
On Wednesday
On Saturday
On Friday
On Monday
Explanation:
Emily states, “Your order will arrive on Friday.”
4.
Why does Emily say, “We will track your order”?
To cancel the order and issue a refund
To reassure Daniel that they will monitor the order
To explain how the shipment was packed
To ask Daniel to pick up the order himself
Explanation:
Emily says they will track the order after explaining the delay, which shows she is reassuring Daniel and promising to monitor it.
5.
What can be inferred about Daniel’s attitude by the end of the conversation?
He is satisfied with the update and appreciative
He plans to contact the warehouse directly
He does not believe Emily’s explanation
He is still angry and wants to cancel the order
Explanation:
Daniel thanks Emily, says he appreciates her help, and asks to be informed of further problems, which suggests he is satisfied with the update.
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