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Listening Quiz: Thông Báo Chậm Trễ Và Cập Nhật Lô Hàng – Easy Level
Th7 5, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the conversation mainly about?
A warehouse employee reporting a damaged package
A delivery driver explaining a traffic accident
A customer asking for a refund after a canceled order
A shipment that was delayed and its updated delivery date
Explanation:
The conversation focuses on Emily telling Daniel that his shipment was delayed and giving him the new delivery date.
2.
What caused the shipment delay?
A mistake in the order form
Bad weather on the road
A problem at the warehouse
The package was lost in transit
Explanation:
Emily says, “There was a problem at the warehouse.”
3.
When will Daniel’s order arrive?
On Friday
On Wednesday
On Monday
On Saturday
Explanation:
Emily states, “Your order will arrive on Friday.”
4.
Why does Emily say, “We will track your order”?
To reassure Daniel that they will monitor the order
To explain how the shipment was packed
To cancel the order and issue a refund
To ask Daniel to pick up the order himself
Explanation:
Emily says they will track the order after explaining the delay, which shows she is reassuring Daniel and promising to monitor it.
5.
What can be inferred about Daniel’s attitude by the end of the conversation?
He is satisfied with the update and appreciative
He plans to contact the warehouse directly
He is still angry and wants to cancel the order
He does not believe Emily’s explanation
Explanation:
Daniel thanks Emily, says he appreciates her help, and asks to be informed of further problems, which suggests he is satisfied with the update.
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