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Listening Quiz: Thông Báo Chậm Trễ Và Cập Nhật Lô Hàng – Easy Level
Th7 5, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the conversation mainly about?
A customer asking for a refund after a canceled order
A delivery driver explaining a traffic accident
A warehouse employee reporting a damaged package
A shipment that was delayed and its updated delivery date
Explanation:
The conversation focuses on Emily telling Daniel that his shipment was delayed and giving him the new delivery date.
2.
What caused the shipment delay?
Bad weather on the road
The package was lost in transit
A problem at the warehouse
A mistake in the order form
Explanation:
Emily says, “There was a problem at the warehouse.”
3.
When will Daniel’s order arrive?
On Wednesday
On Saturday
On Monday
On Friday
Explanation:
Emily states, “Your order will arrive on Friday.”
4.
Why does Emily say, “We will track your order”?
To ask Daniel to pick up the order himself
To explain how the shipment was packed
To reassure Daniel that they will monitor the order
To cancel the order and issue a refund
Explanation:
Emily says they will track the order after explaining the delay, which shows she is reassuring Daniel and promising to monitor it.
5.
What can be inferred about Daniel’s attitude by the end of the conversation?
He plans to contact the warehouse directly
He is still angry and wants to cancel the order
He is satisfied with the update and appreciative
He does not believe Emily’s explanation
Explanation:
Daniel thanks Emily, says he appreciates her help, and asks to be informed of further problems, which suggests he is satisfied with the update.
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