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Listening Quiz: Quy Trình Xử Lý Hành Khách Đến Trễ – Advanced Level
Th12 7, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Tiếp viên hàng không (English for Flight Attendant)
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1.
What is the conversation mainly about?
James is checking in early for a flight he booked online.
Emily helps James after he arrives late for boarding.
Emily is explaining how to choose a better seat on the plane.
James is asking for a refund because his flight was canceled.
Explanation:
The conversation is about James arriving late for boarding and Emily helping him by checking with gate staff and adding him to the standby list.
2.
What does Emily say standby means?
James can board immediately if he pays extra.
James will automatically get a seat on the next flight.
James should go back and buy a new ticket.
James must wait for a seat if one is free.
Explanation:
Emily explains that standby means waiting for a seat if one is free.
3.
Where does Emily ask James to wait?
Near the gate
At the ticket counter
In the baggage claim area
At the airport cafe
Explanation:
Emily says, ‘Please wait near the gate.’
4.
What can be inferred about James’s chances of boarding the flight?
He may board only if a seat becomes available.
He has already been booked on the next available flight.
He is guaranteed a seat because he arrived late.
He cannot board under any circumstances.
Explanation:
Emily says they can try to add him to the standby list, which means he waits for a seat if one is free.
5.
What will happen if James cannot board this flight?
Emily will ask him to buy a new ticket himself.
Emily will send him to another airline counter.
James will have to leave the airport immediately.
They will book him on the next available flight.
Explanation:
Emily says, ‘We will book you on the next available flight’ if he cannot board this flight.
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