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Listening Quiz: Quy Trình Xử Lý Hành Khách Đến Trễ – Advanced Level
Th12 7, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Tiếp viên hàng không (English for Flight Attendant)
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1.
What is the conversation mainly about?
James is checking in early for a flight he booked online.
Emily is explaining how to choose a better seat on the plane.
James is asking for a refund because his flight was canceled.
Emily helps James after he arrives late for boarding.
Explanation:
The conversation is about James arriving late for boarding and Emily helping him by checking with gate staff and adding him to the standby list.
2.
What does Emily say standby means?
James should go back and buy a new ticket.
James will automatically get a seat on the next flight.
James must wait for a seat if one is free.
James can board immediately if he pays extra.
Explanation:
Emily explains that standby means waiting for a seat if one is free.
3.
Where does Emily ask James to wait?
Near the gate
At the airport cafe
In the baggage claim area
At the ticket counter
Explanation:
Emily says, ‘Please wait near the gate.’
4.
What can be inferred about James’s chances of boarding the flight?
He has already been booked on the next available flight.
He cannot board under any circumstances.
He is guaranteed a seat because he arrived late.
He may board only if a seat becomes available.
Explanation:
Emily says they can try to add him to the standby list, which means he waits for a seat if one is free.
5.
What will happen if James cannot board this flight?
James will have to leave the airport immediately.
Emily will send him to another airline counter.
Emily will ask him to buy a new ticket himself.
They will book him on the next available flight.
Explanation:
Emily says, ‘We will book you on the next available flight’ if he cannot board this flight.
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