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Listening Quiz: Lộ Trình Đổi Mới Công Nghệ Cho Bộ Phận F&B – Advanced Level
Th4 21, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thực phẩm và đồ uống (English for Food and Beverage Manager)
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1.
What is the main purpose of Mia’s presentation?
To announce a new hiring plan for staff
To explain a technology roadmap for the F&B department
To report on last year’s sales results
To train employees on customer service skills
Explanation:
Mia says she will share the technology roadmap, and the discussion focuses on its goals, features, rollout, and risks.
2.
What does Mia say the team plans to use for personalized menus?
Mobile ordering
Contactless payments
Online training modules
AI
Explanation:
Mia specifically says, ‘We plan to use AI for personalized menus.’
3.
Which feature is mentioned as part of the roadmap?
A new delivery fleet
Paper coupons for returning customers
Expanded parking facilities
Mobile ordering and contactless payments
Explanation:
Mia says they will implement ‘mobile ordering and contactless payments.’
4.
What can be inferred about the roadmap’s financial impact?
It will have higher initial costs but may save money over time
It will not require any investment
It will only increase costs with no benefits
It will cost less at first and more later
Explanation:
Mia says initial costs will rise, but long-term savings are expected, so the roadmap likely needs upfront spending but may reduce costs later.
5.
How long does Mia expect full implementation to take?
Two years
Within one year
More than three years
Six months
Explanation:
Mia states, ‘We expect full implementation within one year.’
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