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Listening Quiz: Lộ Trình Đổi Mới Công Nghệ Cho Bộ Phận F&B – Advanced Level
Th4 21, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thực phẩm và đồ uống (English for Food and Beverage Manager)
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1.
What is the main purpose of Mia’s presentation?
To announce a new hiring plan for staff
To explain a technology roadmap for the F&B department
To train employees on customer service skills
To report on last year’s sales results
Explanation:
Mia says she will share the technology roadmap, and the discussion focuses on its goals, features, rollout, and risks.
2.
What does Mia say the team plans to use for personalized menus?
Contactless payments
AI
Mobile ordering
Online training modules
Explanation:
Mia specifically says, ‘We plan to use AI for personalized menus.’
3.
Which feature is mentioned as part of the roadmap?
Paper coupons for returning customers
Mobile ordering and contactless payments
Expanded parking facilities
A new delivery fleet
Explanation:
Mia says they will implement ‘mobile ordering and contactless payments.’
4.
What can be inferred about the roadmap’s financial impact?
It will only increase costs with no benefits
It will cost less at first and more later
It will have higher initial costs but may save money over time
It will not require any investment
Explanation:
Mia says initial costs will rise, but long-term savings are expected, so the roadmap likely needs upfront spending but may reduce costs later.
5.
How long does Mia expect full implementation to take?
More than three years
Within one year
Six months
Two years
Explanation:
Mia states, ‘We expect full implementation within one year.’
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