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Listening Quiz: Thảo Luận Quyền Lợi Các Cấp Chương Trình Thưởng – Easy Level
Th2 2, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What are Daniel and Olivia mainly discussing?
The hotel loyalty program tiers and their benefits
Olivia’s travel plans for the year
How to cancel a hotel reservation
The best gifts to buy with points
Explanation:
The conversation is mainly about the loyalty program tiers, what benefits they offer, and how to reach Platinum.
2.
What benefit do Gold members receive?
Free breakfast and late checkout
Free room upgrades
Lounge access and discounts
50 nights in a year
Explanation:
Daniel says Gold members get free breakfast and late checkout.
3.
How many nights does Olivia need in a year to become Platinum?
50 nights
25 nights
30 nights
100 nights
Explanation:
Daniel states that Olivia needs 50 nights in a year to become Platinum.
4.
What extra benefits does Platinum offer?
Points for gifts only
Free room upgrades and lounge access
Discounts on every stay
Free breakfast and late checkout
Explanation:
Daniel explains that Platinum gives free room upgrades and lounge access.
5.
What can be inferred about Olivia’s attitude at the end of the conversation?
She is uninterested in the loyalty program
She wants to leave the hotel immediately
She plans to work toward reaching Platinum
She thinks Gold has better benefits than Platinum
Explanation:
Olivia says, ‘I want to try to reach Platinum soon,’ which shows she plans to work toward that tier.
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