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Listening Quiz: Yêu Cầu Nâng Cấp Phòng – Easy Level
Th11 9, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What are Olivia and Mark mainly discussing?
A train schedule and ticket prices
A complaint about a noisy neighbor
A problem with room service
A request to change Mark’s hotel room
Explanation:
Mark asks to upgrade his room, Olivia checks availability, and they book a deluxe room instead of a suite.
2.
What type of room does Mark want at first?
A single room
A standard room
A suite
A deluxe room
Explanation:
Mark says, ‘I want a suite if possible.’
3.
Why does Mark choose a deluxe room?
He no longer wants to upgrade
The deluxe room is cheaper than his current room
Olivia offers free breakfast with it
The suite is almost full today
Explanation:
Olivia says the suites are almost full today, so Mark asks for another option and accepts the deluxe room.
4.
Why does Olivia say, ‘Let me check the availability for you’?
She is trying to confirm whether a suite is available
She is suggesting he cancel his booking
She is asking Mark to pay first
She wants to leave the conversation immediately
Explanation:
Olivia says this right after Mark asks to upgrade to a suite, so her intention is to check whether a suite is available.
5.
What can be inferred about Mark after hearing the price of the deluxe room?
He wants to change to a cheaper room
He thinks the room is too expensive and leaves
He is willing to pay more to upgrade
He is unable to make a decision
Explanation:
Mark says, ‘That’s fine. Please book it for me,’ which shows he is willing to pay the higher price to upgrade.
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Luyện tập thêm về bài học này:
Listening Lesson
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