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Listening Quiz: Yêu Cầu Nâng Cấp Phòng – Easy Level
Th11 9, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What are Olivia and Mark mainly discussing?
A problem with room service
A train schedule and ticket prices
A request to change Mark’s hotel room
A complaint about a noisy neighbor
Explanation:
Mark asks to upgrade his room, Olivia checks availability, and they book a deluxe room instead of a suite.
2.
What type of room does Mark want at first?
A deluxe room
A single room
A suite
A standard room
Explanation:
Mark says, ‘I want a suite if possible.’
3.
Why does Mark choose a deluxe room?
Olivia offers free breakfast with it
He no longer wants to upgrade
The deluxe room is cheaper than his current room
The suite is almost full today
Explanation:
Olivia says the suites are almost full today, so Mark asks for another option and accepts the deluxe room.
4.
Why does Olivia say, ‘Let me check the availability for you’?
She is asking Mark to pay first
She is suggesting he cancel his booking
She wants to leave the conversation immediately
She is trying to confirm whether a suite is available
Explanation:
Olivia says this right after Mark asks to upgrade to a suite, so her intention is to check whether a suite is available.
5.
What can be inferred about Mark after hearing the price of the deluxe room?
He is willing to pay more to upgrade
He wants to change to a cheaper room
He thinks the room is too expensive and leaves
He is unable to make a decision
Explanation:
Mark says, ‘That’s fine. Please book it for me,’ which shows he is willing to pay the higher price to upgrade.
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Listening Lesson
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