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Listening Quiz: Tư Vấn Quản Lý Về Từ Chức Và Rủi Ro Sa Thải Gián Tiếp – Advanced Level
Th9 24, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main topic of Sophia and Kevin’s conversation?
Planning a company celebration
Dealing with a resignation and possible constructive dismissal
Training employees on computer software
Choosing a new office location
Explanation:
They discuss an employee’s resignation, the risk of constructive dismissal, and steps Kevin should take to address the situation.
2.
What did the employee say about the work environment?
It was too quiet
It was well organized
It was too expensive
It was very hostile
Explanation:
Kevin says the employee said the work environment was very hostile.
3.
What does Sophia recommend Kevin do if the employee refuses to talk?
Change the employee’s schedule
Ignore the situation
Keep records of his attempts
Tell the employee to return later
Explanation:
Sophia says, “Then keep records of your attempts.”
4.
Why does Sophia suggest that Kevin speak with the employee calmly?
To ask the employee to write a report
To blame the employee for resigning
To convince the employee to become a lawyer
To avoid making the situation worse and show an effort to resolve the issue
Explanation:
Sophia advises calm communication and says showing effort to fix problems helps, which supports the idea of resolving the situation without escalating it.
5.
What can be inferred about Kevin’s investigation of the complaints?
It was handled by a lawyer
It may have been incomplete
It was done thoroughly and left no questions
It was never started at all
Explanation:
Kevin says, “We did, but maybe not enough,” which implies the investigation may have been incomplete.
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