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Listening Quiz: Suspicious Call from IT Support – Easy Level
Th12 29, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho công nghệ thông tin (English for IT)
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1.
What is the conversation mainly about?
D. A discussion about scheduling a meeting with IT
C. A complaint about slow internet service
A. A plan to change Robert’s computer password
B. A suspicious phone call pretending to be IT support
Explanation:
The conversation focuses on a caller claiming to be from IT, asking for Robert’s password, and Linda warning him about scams.
2.
What did the caller ask Robert for?
D. His manager’s name
A. His office location
B. His email address
C. His password
Explanation:
Robert says the caller asked for his password.
3.
What does Linda tell Robert to do if this happens again?
B. Hang up and call IT himself
D. Ask the caller to send an email
C. Wait for IT to call back later
A. Give the caller the information they want
Explanation:
Linda says, ‘Always hang up and call IT yourself.’
4.
Why does Linda warn Robert not to share his password over the phone?
B. She wants him to change all of his passwords immediately
C. She is angry that he did not answer the call sooner
D. She thinks the IT team made a mistake
A. She wants to help him avoid being tricked by scammers
Explanation:
Linda explains that scammers can sound official to trick people, so she warns Robert to protect his information.
5.
What does Linda say Robert should do about the call?
D. Share the caller’s message with coworkers only
C. Call the number back right away
B. Report it to the company security team
A. Ignore it and forget about it
Explanation:
Linda directly tells Robert, ‘Yes, report it to your company security team.’
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