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Listening Quiz: Suspicious Call from IT Support – Easy Level
Th12 29, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho công nghệ thông tin (English for IT)
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1.
What is the conversation mainly about?
D. A discussion about scheduling a meeting with IT
A. A plan to change Robert’s computer password
C. A complaint about slow internet service
B. A suspicious phone call pretending to be IT support
Explanation:
The conversation focuses on a caller claiming to be from IT, asking for Robert’s password, and Linda warning him about scams.
2.
What did the caller ask Robert for?
B. His email address
D. His manager’s name
A. His office location
C. His password
Explanation:
Robert says the caller asked for his password.
3.
What does Linda tell Robert to do if this happens again?
D. Ask the caller to send an email
B. Hang up and call IT himself
C. Wait for IT to call back later
A. Give the caller the information they want
Explanation:
Linda says, ‘Always hang up and call IT yourself.’
4.
Why does Linda warn Robert not to share his password over the phone?
C. She is angry that he did not answer the call sooner
A. She wants to help him avoid being tricked by scammers
B. She wants him to change all of his passwords immediately
D. She thinks the IT team made a mistake
Explanation:
Linda explains that scammers can sound official to trick people, so she warns Robert to protect his information.
5.
What does Linda say Robert should do about the call?
D. Share the caller’s message with coworkers only
B. Report it to the company security team
A. Ignore it and forget about it
C. Call the number back right away
Explanation:
Linda directly tells Robert, ‘Yes, report it to your company security team.’
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