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Listening Quiz: User Locked Out of Workstation – Advanced Level
Th2 11, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho công nghệ thông tin (English for IT)
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1.
What is the conversation mainly about?
Kevin calls to report a problem with his supervisor.
Sophia explains how to reset a company email password.
Sophia teaches Kevin how to change his date of birth in the system.
Kevin asks Sophia to unlock his workstation after she verifies his identity.
Explanation:
Kevin says he is locked out of his workstation, Sophia verifies his identity, and then unlocks it.
2.
What employee ID number does Kevin give Sophia?
789564
798654
789645
789654
Explanation:
Kevin says, ‘It is 789654.’
3.
What is Kevin’s supervisor’s name?
Lisa Brown
Kevin Brown
Lisa White
Sophia Green
Explanation:
Kevin says, ‘My supervisor is Lisa Brown.’
4.
Why does Sophia ask Kevin several personal questions?
She wants to update his employee record for payroll.
She needs his information to send him a new laptop.
She is trying to verify his identity before unlocking his workstation.
She is checking whether he is late for a meeting.
Explanation:
Sophia says she needs to verify Kevin’s identity before helping him unlock his workstation.
5.
What happens after Sophia unlocks Kevin’s workstation?
Sophia asks Kevin for his password.
Sophia tells Kevin to restart his computer again.
Kevin asks Sophia to call Lisa Brown.
Kevin says the login works.
Explanation:
After Sophia unlocks the workstation, Kevin tries to log in again and says, ‘I can log in now. It works!’
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