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Listening Quiz: Tư Vấn Về Nghĩa Vụ Ứng Xử Kinh Doanh Theo FCA – Medium Level
Th8 23, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Cố vấn pháp lý (English for Legal Advisor)
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1.
What is the main topic of the conversation?
The steps for approving a product launch
How to handle employee complaints in a company
How to market a new product to customers
The FCA rules for conducting business with customers
Explanation:
Emma and David discuss the FCA conduct of business obligations, including clear information, risk warnings, suitability checks, complaints, and ongoing communication.
2.
According to Emma, what must the company provide to customers?
Clear risk warnings
Only a written contract
Discount coupons
A monthly newsletter
Explanation:
Emma says, ‘We must give clear risk warnings too.’
3.
What does Emma say the company must do to check whether a product is appropriate?
Ask customers to sign a waiver
Wait for customer complaints
Compare it with other products
Assess if the product fits the customer
Explanation:
Emma states, ‘We must assess if the product fits them.’
4.
How often must customers be kept informed, according to Emma?
Only when they complain
Just once at the beginning
Regularly
At the end of the year
Explanation:
Emma says, ‘we must keep customers informed regularly.’
5.
What can be inferred about David after the conversation?
He wants to complain about the new product
He is planning to cancel the product launch
He is trying to understand the FCA requirements for the new product
He already knew all the FCA rules before speaking with Emma
Explanation:
David asks several questions about the rules and then says he understands them better, so he is trying to learn the FCA requirements.
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