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Listening Quiz: Tư Vấn Về Nghĩa Vụ Ứng Xử Kinh Doanh Theo FCA – Medium Level
Th8 23, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Cố vấn pháp lý (English for Legal Advisor)
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1.
What is the main topic of the conversation?
The steps for approving a product launch
How to handle employee complaints in a company
How to market a new product to customers
The FCA rules for conducting business with customers
Explanation:
Emma and David discuss the FCA conduct of business obligations, including clear information, risk warnings, suitability checks, complaints, and ongoing communication.
2.
According to Emma, what must the company provide to customers?
A monthly newsletter
Only a written contract
Discount coupons
Clear risk warnings
Explanation:
Emma says, ‘We must give clear risk warnings too.’
3.
What does Emma say the company must do to check whether a product is appropriate?
Assess if the product fits the customer
Wait for customer complaints
Ask customers to sign a waiver
Compare it with other products
Explanation:
Emma states, ‘We must assess if the product fits them.’
4.
How often must customers be kept informed, according to Emma?
Just once at the beginning
At the end of the year
Only when they complain
Regularly
Explanation:
Emma says, ‘we must keep customers informed regularly.’
5.
What can be inferred about David after the conversation?
He is trying to understand the FCA requirements for the new product
He already knew all the FCA rules before speaking with Emma
He wants to complain about the new product
He is planning to cancel the product launch
Explanation:
David asks several questions about the rules and then says he understands them better, so he is trying to learn the FCA requirements.
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