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Listening Quiz: Shipment Delay Due to Port Closure – Advanced Level
Th8 21, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Điều phối viên logistics (English for Logistics Coordinator)
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1.
What is the conversation mainly about?
A shipment delay caused by a port closure and the customer notification
A discussion about a new shipping route for future orders
A complaint about damaged products after delivery
A meeting to approve next week’s marketing plan
Explanation:
Mia explains that the port is closed, shipments will be delayed, and customers have been notified. The conversation centers on that shipping delay and response.
2.
Why will the shipments be delayed?
Because several customers changed their orders
Because the port is closed today
Because the customers have not been notified yet
Because the delivery dates were moved to next week
Explanation:
Mia clearly says, ‘The port is closed today,’ and then explains that our shipments will be delayed.
3.
What did Mia include in the notification email?
A promise that shipments would arrive tomorrow
A list of all affected customer names
An explanation of the port closure reason
A request for customers to cancel their orders
Explanation:
Mia says the email explained the port closure reason.
4.
What can be inferred about the customers’ situation?
They have not been informed about any delay
They are likely waiting for orders and may be concerned about timing
They already received their shipments on time
They are all choosing to place new orders
Explanation:
James asks how many customers will be affected, and Mia says several customers have orders there. Since shipments will be delayed, it is reasonable to infer they are waiting for those orders and may be concerned about timing.
5.
Why does James say, ‘Please update me if anything changes’?
He is asking Mia to keep him informed about the situation
He is telling Mia to resend the same email to customers
He wants Mia to stop monitoring the port
He wants Mia to delay the shipments even longer
Explanation:
James says this after Mia says she will monitor the port status, showing that he wants to stay informed if the situation changes.
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