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Listening Quiz: Xem Xét Chỉ Số Giữ Chân và Gắn Kết – Easy Level
Th4 15, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý marketing (English for Marketing Manager)
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1.
What is the retention rate this month?
80%
85%
70%
75%
Explanation:
Emma says, “The retention rate is 75% this month.”
2.
By how much did the retention rate improve compared with last month?
5%
15%
10%
2%
Explanation:
Emma states that the retention rate “improved by 5%.”
3.
How long do users spend on average each day?
15 minutes
5 minutes
20 minutes
10 minutes
Explanation:
Emma says users spend “an average of 10 minutes daily.”
4.
Which features are popular with users?
Payments and orders
Email and calendar
Search and profile
Chat and video call
Explanation:
Emma says the “chat and video call features are popular.”
5.
Why does Robert suggest testing the idea next month?
To compare it with last month’s results
To find out which users prefer video calls
To see whether it can improve retention
To reduce the time users spend on the app
Explanation:
Robert says, “Let’s test that next month” after Emma suggests adding more notifications and reminders to improve retention.
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