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Listening Quiz: Quản lý Quầy Đón khách trong một Tối thứ Sáu Đông khách – Advanced Level
Th2 14, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhà hàng (English for Restaurant Manager)
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1.
What is the conversation mainly about?
Planning a restaurant’s work to seat guests efficiently on a busy night
Complaining about the restaurant being too crowded to open
Explaining how to train new servers for the kitchen
Discussing a new menu for weekend customers
Explanation:
James and Sarah discuss how to manage a busy restaurant, including the waiting list, tables, cleaning, and seating guests quickly.
2.
What will Sarah do to find out which tables will be free soon?
Call the next guests
Check the kitchen schedule
Ask the servers to update her
Bring menus to the guests
Explanation:
Sarah says, ‘I will ask the servers to update me.’
3.
What does James say he will do when guests seem upset about the wait?
Speed up cleaning
Prepare the tables
Explain the wait time kindly
Organize the waiting list
Explanation:
James says, ‘I will explain the wait time kindly.’
4.
What can be inferred about the restaurant staff on this Friday night?
They are planning a staff party after work
They are focused on decorating the dining room
They are closing early because the kitchen is slow
They are working together to handle heavy customer demand
Explanation:
The conversation shows multiple staff tasks happening at once, with James and Sarah stressing teamwork to serve guests quickly on a very busy night.
5.
What will Sarah most likely do next after James says a table is ready?
Bring menus to the new guests
Organize the waiting list
Explain the wait time kindly
Ask the servers to update her
Explanation:
James says a table is ready, and Sarah immediately responds, ‘I will bring menus to the new guests.’
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Listening Lesson
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