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Listening Quiz: Khắc phục sự cố hệ thống POS – Easy Level
Th11 2, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhà hàng (English for Restaurant Manager)
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1.
What is the main problem in the conversation?
The store has too many customers at once
Emma does not know how to use the system
The backup procedure is too complicated
The POS system is not working
Explanation:
Emma says the POS system is not working, and Mark confirms there is a network error.
2.
What does Mark say is causing the problem?
A broken printer
A network error
A software update
A power outage
Explanation:
Mark says, “I see a network error here.”
3.
What does Mark tell Emma to do next?
Call the customers back later
Restart the POS system immediately
Wait until the network is fixed
Use the manual backup procedure for sales
Explanation:
Mark clearly says, “Use the manual backup procedure for sales.”
4.
How should Emma begin the manual process?
Write down each sale on paper first
Enter sales into the computer later
Count the cash at the end of the day
Ask customers to come back tomorrow
Explanation:
Mark explains, “Write down each sale on paper first.”
5.
What can be inferred about the manual sales process?
It is faster than the POS system
It will stop customers from waiting
It can only be used after the network is fixed
It is slower but still allows sales to continue
Explanation:
Mark says the manual method is “slower but better than no sales,” which means sales can continue even though it takes more time.
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