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Listening Quiz: Giới thiệu bảng điểm hiệu suất bán hàng mới – Advanced Level
Th11 29, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
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1.
What is the main topic of Laura and Kevin’s conversation?
The team’s vacation schedule
A new company lunch program
The introduction of a new sales performance scorecard
A problem with customer complaints
Explanation:
Laura introduces a new sales scorecard, and the conversation focuses on what it measures, training, reports, and feedback.
2.
What does the new scorecard measure?
Only the number of new customers
Revenue, calls, and follow-ups
Employee attendance and punctuality
Product inventory and shipping times
Explanation:
Laura says the scorecard measures revenue, calls, and follow-ups.
3.
When does the training for the new scorecard start?
Tomorrow afternoon
At the end of the month
Next week for everyone
This week for managers only
Explanation:
Laura says, ‘training starts next week for everyone.’
4.
What can be inferred about the new scorecard?
It is mainly used to track employee vacations
It will replace all team meetings
It is meant to make sales performance easier to understand and improve
It will only be useful after the year ends
Explanation:
Laura says the scorecard is simple and clear to read and that it shows where the team needs to grow, so it is meant to help improve sales performance.
5.
What will the team receive to monitor their progress?
Monthly customer surveys
Weekly reports with their scores
A printed handbook of last year’s sales
Daily phone calls from Laura
Explanation:
Laura says, ‘We will get weekly reports with our scores,’ which shows what the team will receive to track progress.
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