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Listening Quiz: Diễn tập phỏng vấn ứng viên bán hàng – Easy Level
Th11 13, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
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1.
What is the main purpose of this conversation?
To complain about a difficult customer
To discuss a sales candidate’s interview responses
To schedule a team meeting
To train employees on retail product knowledge
Explanation:
The conversation is an interview in which James asks Laura questions about her sales experience, skills, and goals.
2.
How long did Laura work in retail sales?
Two years
One year
Five years
Three years
Explanation:
Laura says, “I worked two years in retail sales.”
3.
What does Laura say she does to handle difficult customers?
She asks her manager for help
She offers them a discount immediately
She avoids speaking to them
She listens carefully and stays calm
Explanation:
Laura directly says that she listens carefully and stays calm.
4.
What can be inferred about Laura from her answers?
She is unhappy with teamwork
She is prepared for the interview questions
She wants to change from retail to accounting
She has never worked with customers before
Explanation:
Laura gives clear, relevant answers about her experience, goals, and teamwork, which suggests she is prepared for the interview.
5.
Why does Laura want this sales job?
To improve her sales skills
To manage a large store
To work fewer hours
To travel for work
Explanation:
Laura says, “I want to improve my sales skills.”
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