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Listening Quiz: Hỗ Trợ Khẩn Cấp Bảo Hiểm Du Lịch – Medium Level
Th10 6, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Hướng dẫn viên du lịch (English for Tour Guide)
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1.
What is Emma’s current problem?
She has a bad fever.
She cannot find her hotel.
She missed her flight.
She lost her passport.
Explanation:
Emma says, “I have a bad fever,” which identifies her current problem.
2.
What number does John give Emma for travel insurance emergency help?
1-800-TRIP-SAFE
1-800-TRAVEL-AID
1-800-TRAVEL-HELP
1-800-HELP-NOW
Explanation:
John says, “Here it is: 1-800-TRAVEL-HELP.”
3.
What does the insurance company tell Emma to do?
Wait until John finds a clinic
Return to her hotel and rest
Visit the nearest hospital
Call the embassy in Spain
Explanation:
Emma says they told her “to visit the nearest hospital.”
4.
Why does John say, “I will come with you”?
He needs to ask the hospital for directions.
He is going to cancel their travel plans.
He wants Emma to call the insurance company again.
He wants to keep Emma company and help her get medical care.
Explanation:
John has already helped Emma contact insurance and then offers to go with her after she is told to visit the nearest hospital.
5.
How does Emma probably feel after talking with John?
Uninterested in getting help
Confused about what to do
Angry and frustrated
More confident and supported
Explanation:
Emma says, “Thank you, John. I feel safer now,” which shows she feels more supported and reassured.
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